What is Hoopla?

Hoopla is an app you can download to your personal devices, allowing you to view, listen to , and watch content for free with your library card. This service collaborates with libraries all over the world to provide digital content to patrons at no extra cost. Visit the Hoopla website for more information.

Borrowing Procedures

Every patron gets the same amount of borrows per month. Unused borrows do not roll over and all will be reset at the end of the month. For example, if you check out 8 Instant books on March 31st, you can keep them into the next month and check out 8 more the next day (April 1st).

If you put a Flex item on hold, your Flex Borrows will not be used until the item becomes available for you to check out.

Instant Borrow
  • 8 items per month
  • No waiting – download items right away!
Flex Borrow
  • 5 items at a time (unlimited per month)
  • May need to wait, depending on demand
BingePass
  • 7 day BingePass = 1 Instant Borrow
  • Multiple items for 1 borrow
  • Secure log in to partner website

Getting Started

  1. Make sure you’ve signed up for a library card. Visit one of our locations or sign up online.
  2. Download the Hoopla app from your app store:
  3. Open the app and sign up for a new account. You will need the following:
    • Library card number (located on the back of your library card)
    • PIN
    • Email address associated with your account
  4. Start borrowing! You’re now able to download and reserve items.
  5. After signing up, you’ll only need your email address and Hoopla account password to log back in.
  6. Call 601.582.4461 for assistance during library business hours – please note that we do not have access to your Hoopla account password.

Frequently Asked Questions

  • “What’s a ‘BingePass’ and how does it work?”
    • A BingePass is a new type of Instant Borrow that allows access to large collections of content for 7 days. You can use multiple BingePasses at a time and can use it again for the same collection once your 7 days are up. Starting December 2021, two BingePass collections will be available to Hoopla users:
      • Hoopla Magazines – Access to 50 current issues of popular and in-demand magazines.
      • The Great Courses – Access to over 300 courses taught by experts in areas that range from cooking to career development and more!
  • “I haven’t used all my borrows for the month – why can’t I check anything out?”
    • The library has a 24-hour cap on how many instant items can be checked out by all users combined. We may have hit our cap for the day. This will reset at midnight – try again tomorrow morning and call us at 601.582.4461 if you continue to experience interruptions.
    • Flex items are not affected by the library’s daily cap – you can check out up to five flex items at one time.
  • “Who is eligible to use Hoopla?”
    • Anyone of any age who is registered for a library card! Just make sure your fines don’t exceed $24.99 and your library privilege has not expired. Remember: library privileges renew on an annual basis for our patrons who provide proof of Forrest County residency.
  • “I forgot my log-in information!”
    • No problem – happens to the best of us. Click “Forgot your password” on the login page and enter your email address to reset it. If you no longer have access to the email associated with your Hoopla account, please call 601.582.4461.
  • I’ve found some questionable nonfiction books on Hoopla – who selects the items available on Hoopla?
    • The Library is aware of some questionable nonfiction materials that have been circulating on the Hoopla platform and remains committed to providing quality information and research materials to our patrons. Librarians across the nation are advising Hoopla and other major digital vendors to provide transparency in their selection process and to limit the inclusion of nonfiction materials that deliberately mislead and/or misinform the public. In the meantime, please feel free to email Hoopla’s CEO Jeff Jankowski (jjankowski@hoopladigital.com) with concerns regarding nonfiction materials that include blatant misinformation and/or pseudoscience.

View Hoopla’s troubleshooting guides for more information and assistance.